When customers tell GAIL what it needs to hear Vol 8, PW 8 (14 Jul 04) People & Policy GAIL is still recovering from the verbal assault it suffered during a customer meeting held in Mumbai on 29th June.... Buy this article forRs590 $9 For a 30-article or annual subscription rates click here RelatedBlame game at Kochi over LNG terminal (16 May 13) ONGC says 'no' to 400,000 cm/d of D6 gas (25 Feb 10) Confused power ministry yet to identify D6 gas users (12 Feb 09) Reliance offers D-6 gas price formula to six companies (31 May 07) Another fertiliser company can't get long-term gas (03 May 07) Small price difference between Dahej and Hazira LNG (21 Sep 06) Growing anger in Gujarat over GAIL charges (29 Jun 06) When customers tell GAIL what it needs to hear (14 Jul 04)